Part Time Social Media & Reputation Management Manager
whitehat three60°
Tampa Bay Area
Florida
Job Description:
Manage various reputation management accounts and social media accounts for a major independent franchised automotive dealership group based out of Tampa, FL.
Pay: $12 Dollars an Hour / 29 Hours Weekly / Office Hours Negotiable (Flexible Schedule)
Responsibilities:
Respond to dealership reviews on platforms such as yelp!, dealer rater and Google + Business.
Distribute (E-mail) Positive & Negative Reviews to relevant department heads.
Use whitehat’s reputation surge process to drive additional reviews and customer feedback.
Social Media content creation management for Google + Business and Instagram.
Specifically: To grow followers on both platforms, garner engagement, create relationships with brand aficionados and local influencers.
Become a company advocate in these specific social spaces and engage in dialogues and answer questions when appropriate.
Qualifications and Experience:
Possesses excellent written communication skills and the ability to communicate in a personable, not robotic-tone.
Possesses knowledge and experience in the tenets of traditional marketing (Marketing degree or specific study not a necessity).
Demonstrate creativity and documented immersion in Social Media (Include Screen Shots or Links to Specific Examples).
Experienced in sourcing and managing content development in web publishing.
Can transition from the creative side to the analytical side.
Displays in depth knowledge of a broad spectrum of Social Media applications and their associated back end tools.
Is a team player with confidence and the ability to hold oneself accountable to job description. Knows appropriate times to communicate challenges and issues when an escalating situation may arise.
Demonstrates overall winning Social Customer Service skills. But be empathetic overall to customer while holding an upbeat stance that looks at the big picture.
Please contact Brett M @ brett@whitehatthree60.com or 813.340.0544
Please attach resume & applicable examples of Social Greatness or Written Communication!
